Request an instance

Creating a new instance

To create a new instance, please go here. If you are not already, you will be able to subscribe to the DBOD service by clicking on the green button as shown in the picture on the left. Once you are, you will be able to manage or create your instances by clicking on the orange button (right image).

You will then be able to access the DBOD resources page: From there, you can create a new DBOD instance by clicking on the green create button, and see the DBOD instances you already own.

Here is the form you will see for the DBOD instance creation:

Please make sure a set of people are included in the admin e-group, rather than only the owner, to ensure important notifications and announcement are received and taken care by someone all the time and the instance is managed properly.

When you click on the save button, and no errors appear, the creation of your instance will begin. Once the request is approved by the DBOD admins, the instance will be fully functional and ready to go! We will give you the information needed to connect to your database in a Service Now ticket.

Instance categories

You have to choose between two categories when you create, TEST and PROD. TEST instances are assigned an expiration date of 6 months after creation. They are intended for short term testing use and their resources are freed when they expire. PROD instances are meant for indefinite use.